Sales, Marketing, Inventory, and Fulfillment – An Integrated Warehouse Inventory Solution for a Marketing Program Management Firm

https://smacappsqa.ezysubscribe.com/case-study/retail/sales-marketing-inventory-and-fulfillment-an-integrated-warehouse-inventory-solution-for-a-marketing-program-management-firm/

BUSINESS CHALLENGE 

Our client, an innovative and expanding sales implementation and marketing program management  firm, was struggling with their inventory management and fulfillment system. The system was outdated and did not contain the functionality, compatibility or configurability that was needed. The outdated system was not configurable and could not integrate with e-Commerce systems. These issues increased order processing time and prevented the client from providing the end-to-end solutions their customers were demanding. 

SMAC Apps’S SOLUTION 

SMAC Apps was engaged to build a new warehouse inventory management system for the client. SMAC Apps  began by performing an in-depth analysis of the existing system to ensure that all key functionality was carried over to the new system .The new system was built using Microsoft Technologies. The completely modular design enables smooth integration with e-commerce and reporting systems. The new system is configurable enabling the client and their customers to individualize the system for their specific needs. 

BUSINESS BENEFITS 

The new system provided the client with the functionality and configurability they desperately needed  to expand their business. The client can now easily and quickly configure their system to meet the changing demands of their customers. 
The system improved the client’s warehouse management and fulfillment operations and enabled the client to quickly deliver flexible cost efficient end-to-end solutions to their customers. 

Bringing an Early Education System to the US With a Specialized e-Commerce Web Application 

https://smacappsqa.ezysubscribe.com/case-study/retail/bringing-an-early-education-system-to-the-us-with-a-specialized-e-commerce-web-application/

BUSINESS BENEFITS 

Our Client is a leading Japanese early education company who was eager to expand into the American market. They required an eCommerce Web Application capable of selling products as well as providing some additional functionality. In order to market and sell their products it was determined they needed an eCommerce platform with the following features: 

• Online Order Processing 
• Supplier and Product Management 
• Inventory Management 
• Customer Relationship Management 
• Reports & Analytics 

SMAC Apps’S SOLUTION 

SMAC Apps developed a high level plan that organized the project workflow. A timeline was created that became a key component in this process as it was important to meet strict deadlines. SMAC Apps’s dual-shore development model reduced IT development costs by 30%. The end result is a fully functional eCommerce Web Portal that was delivered on-time and met all the Client’s requirements. The Web Portal was easy to use on both Web and Mobile platforms (Android, iPad & iPhone). 

BUSINESS CHALLENGE 

SMAC Apps provided an eCommerce platform that is automated and efficient, reducing labor costs and operating expenses. This end-to-end solution gave their customers the ability to place orders as well as interact in a much easier fashion. Because this solution also included inventory management it allowed the client to sell large volumes of its product without incurring service fees they would have paid using a 3rd party to deliver goods. This fully functional platform essentially afforded our client the opportunity to reinvent their business by providing the capability to break into the American market. 

From local producers to store to the world – An Integrated e-Commerce Solution 

https://smacappsqa.ezysubscribe.com/case-study/retail/from-local-producers-to-store-to-the-world-an-integrated-e-commerce-solution/

BUSINESS CHALLENGE  

Our client, a New York State program, highlights the quality, diversity, and economic impact of food and beverages grown, produced, or processed in the state.  They have a brick-and-mortar location that attracts tourists from across the nation and around the world.  They needed a system that would enable customers who had returned to their respective states and countries to be able to replenish products that they purchased. 

It was determined that they needed to develop an e-commerce solution that could be scaled to meet international demands. Key requirements to accomplish this were: 

• The ability to easily add new products and create profiles of vendors 
• Feature seasonal products on the home page 
• Provide subscription offerings for seasonal boxes of various products 
• Integrated inventory management from multiple brick-and-mortar locations 
• Be compliant with all U.S. and International laws and regulations 
• Easily find the website and products from an online search 
• Incorporated international shipping abilities 
• Provide detailed analytics for site use and purchases 

SMAC Apps’S SOLUTION 

SMAC Apps / SheTek designed, developed, and implemented a solution that provided the client with their key requirements as well as: 

• A seamlessly integrated Shopify platform.Specifically configured plug-ins were added to suggest similar products based on customer shopping trends and encourage product ratings. The team adjusted CSS to make the site more responsive. 
• Assured the entire site is ADA compliant 
• Created and executed a Digital marketing/SEO plan to expand the sites online presence and visibility 

BUSINESS BENEFITS 

The client has a fully functional on-line presence that reaches a global audience. The solution was delivered to the client and all development was designed to be easily scalable as more products and vendors are introduced.  SMAC Apps will also provided Pay-Per-Click advertising and SEO services to increase the clients business. 

Bringing Business Process Management Protocols to a Major Healthcare Life Sciences Firm 

https://smacappsqa.ezysubscribe.com/case-study/healthcare/bringing-business-process-management-protocols-to-a-major-healthcare-life-sciences-firm/

BUSINESS CHALLENGE 

Our Client is a global BioPharma company firmly focused on its mission to discover, develop, and deliver innovative medicines that help patients overcome serious diseases. They determined that they needed to create a Business Process Center Of Excellence to support their ongoing business transformation efforts. They also wanted to analyze BPM tools and establish a BPM tool competency center that integrated with their IT Governance, Enterprise Architecture and Lean Six Sigma efforts. 

SMAC Apps’S SOLUTION 

SMAC Apps’s team determined that the IT strategy that would be most efficient would utilize Lean Six Sigma Methodologies. The process involved: 

• Analyzing BPM tools, providing a detailed comparison, and making best practices recommendations. 
• Create a business case to demonstrate ARIS capabilities to Senior IT & business operations executives. 
• Establishing a BPM Center Of Excellence to enforce discipline in process management and incorporate the use of the ARIS tool. 
• Helping senior executives from both IT and business to define Enterprise IT Architecture. 
• Developing various business models demonstrating the business and IT alignment from Strategy through to Operations. 
• Creating governance around the use of ARIS enterprise architecture tool. 
• Provide training in BPM protocols and the ARIS tool suite. 

BUSINESS BENEFITS 

Our clients business and IT operations were more aligned to achieve the company’s goals and successful growth through a number of transitional phases. They received: 

• A central repository of reusable Business processes and IT assets governed and managed by business users. 
• The ability to make faster and better informed decision making through applicable processes to support optimized IT investments. 
• Better Alignment of Business and IT development. 
• An optimized IT portfolio that reduced redundant interfaces. 
• A well integrated POM, enterprise architecture, and software development functions through the governance processes. 
• A successfully implemented ITIL framework to support information technology processes and SCOR framework to support supply chain processes. 
• An integrated BPM CEO with lean six sigma business transformation efforts by enabling process definitions roles, ownership, and process metrics. 

Efficient, Easy-to-Use Solutions in Service of Longer, Happier, and Healthier Lives 

https://smacappsqa.ezysubscribe.com/case-study/healthcare/efficient-easy-to-use-solutions-in-service-of-longer-happier-and-healthier-lives/

BUSINESS CHALLENGE 

Our Client’s business was created to provide individuals with the information that would help them best improve their chances of living longer, happier and healthier lives. The developer of this lifestyle system recognized that a web based platform was the most efficient and cost effective way to realize his goal. He wanted something that was user friendly and also incorporated login capability. Given limited resources and the skills required to build a web applications, our Client engaged SMAC Apps to design and implement a web solution that included: 

• Application User Interfaces 
• Automated e-Newsletter Delivery 
• Iconography 
• Logo Design 
• Solution Design 
• Search Engine Optimization 

SMAC Apps’S SOLUTION 

Based on a detailed analysis by SMAC Apps, it was determined that in addition to displaying information there was also a need to allow users to create and store new information on the website. Efficiency and ease of use were stressed throughout the design and development process. The solution included a login system that was supplemented with an automated e-Newsletter distribution system that increased user visits. An efficient database was designed that was responsive and easily interfaced with the front end website. SMAC Apps used a combination of CSS, Javascript, andHTML to design a stylish and user friendly site and MySQL and PHP to interface user databases with the Web Portal. 

BUSINESS BENEFITS 

By applying Search Engine Optimization, SMAC Apps helped generate a significant increase in visitor traffic. The site itself was stunning and unique while being easy to use which encouraged visitors to return to the site time and time again which increased revenues. The most important benefit was allowing our Client to focus on its mission without having to struggle with technical issues.